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Forum Discussion
benno1
2 years agoExplorer | Level 4
Dropbox App: File provider update not working
Hi all, I'm on macOS 13.5.1 on a mac mini and I have a private and a business account installed (Dropbox version 181.4.5678). Today I received the notification that I can update to the new versio...
- 2 years ago
Hi there benno1, sorry to hear about this.
Have you rebooted your computer at all since you first noticed this?
Also, am I safe to assume that you've installed the desktop app with admin privileges in the first place and also granted Dropbox full disk access as outlined here?
Let me know and we'll take it from there.
Walter
2 years agoDropbox Staff
Hi there benno1, sorry to hear about this.
Have you rebooted your computer at all since you first noticed this?
Also, am I safe to assume that you've installed the desktop app with admin privileges in the first place and also granted Dropbox full disk access as outlined here?
Let me know and we'll take it from there.
- benno12 years agoExplorer | Level 4
Hi Walter
Thank you very much for your quick reply. I reinstalled the Dropbox app and now the migration seems to be working. It is possible that the app was previously installed without admin privileges. I'll mark your answer as solution once the migration has finished successfully.
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