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Forum Discussion
amiralin
4 years agoHelpful | Level 6
Couldn't Start Dropbox - macOS Monterey
After installing the new macOS Monterey I am getting the below error
Couldn't start Dropbox
This is usually because of a permissions error. Storing your home folder on a network share can also c...
- 4 years ago
Hi everyone, with the macOS Monterey update (macOS 12.0 and above), some stricter permissions have been enforced by Apple which have probably led to the issue you are experiencing.
The following steps should help to resolve this behavior:
- Click on the Apple icon in the top left hand corner of your screen
- Select "System Preferences..."
- Then "Security & Privacy"
- Select the Privacy tab
- Select "Full Disk Access"
- Under Dropbox, ensure that all the folders are checked. (To make changes, you will need to click on the lock icon, and enter your macOS password)
- Repeat these steps under 'Files and Folders' and 'Accessibility'
- Once you've completed this, please attempt to restart the Dropbox desktop app
If need be, a reboot of the Mac itself would also help.
amiralin
Helpful | Level 6
Try uninstalling the Dropbox app and then for exiting any other open Dropbox application using activity monitor. Reboot and reinstall Dropbox and add permissions above.
gatehealing
4 years agoExplorer | Level 4
Yeah, that's the first thing I did. No effect.
- amiralin4 years agoHelpful | Level 6Not sure it could be a different issue
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