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Forum Discussion
keithfkelly
4 years agoHelpful | Level 6
CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.
As multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
td47
4 years agoHelpful | Level 6
It looks like a DropBox certificate has exceeded its 367 day life, after 20th Jan 2021. I have a dozen or so of these since that date:
Log Name: Application
Source: DbxSvc
Date: 05/03/2021 15:56:04
Event ID: 281
Task Category: (4)
Level: Error
Keywords: Classic
User: N/A
Computer: TONY-PCW7
Description:
CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.
Please fix these up in your next product update cycle.
- Jay4 years agoDropbox StaffHi td47, thanks for posting today!
Could you try reinstalling the Dropbox desktop application, without uninstalling it first, using this link to see if this resolves the issue?
Keep me updated with any progress!- td474 years agoHelpful | Level 6
JayMany thanks for the suggestion. I have done that, and have been monitoring for about 10 hours now. It DOES seem to have stopped those 281 errors, so if I do not see any ID 281 against DbxSvc, in a couple more days, I will mark this as a solution. While in the Event Viewer, I DID spot 107 Event ID 320 logs, all showing the same, from last November until today.NOTE: the re-install from your link was completed at 09:44 this morning.
"Source: DbxSvc Date: 19/03/2021 17:21:23
Event ID: 320
Task Category: (3)
Level: Information
Computer: T*********Description:
Failed to connect to the driver: (-2147024894) The system cannot find the file specified. , retrying... "These things are probably NOT widely reported, as only Techies tend to look at the event logs, but anyway, if you feel a new post is best to doument the above, I will do that.
- Jay4 years agoDropbox StaffWe appreciate the feedback on this matter.
I'd recommend keeping the app up to date, if it doesn't upgrade automatically, to see if this helps with the event logs.
- Mmundell4 years agoNew member | Level 2
Hi Jay,
I am having the same problem and I've tried to update the app but I still have the same error at the event log.
"CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property"
I didn't uninstall the app following the instructions just update the app, the current version is 120.4.4598
I appreciate your help.
Tks,
- DemianLucis4 years agoHelpful | Level 5
Same here.
Have this for langer time now and would like to get rid of it.
I have had uninstalled it, re-installed it, and now just as suggested installed without uninstalling. Twice. Error still occurs.
- Stefan K.304 years agoExplorer | Level 4
Still gettting these errors
CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.
Installed dropbox latest installer (v 1.3.503.1)
Another pc in the same house built on a ryzen chipset has no trouble.
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