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axe's avatar
axe
Helpful | Level 5
2 years ago

Can't sign in to Dropbox app on Mac despite correct password

I am trying to connect to a Dropbox Team account on a MacBook Air running macOS Mojave. There is already a private Dropbox account which works correctly on the computer. When I try to sign in to the ...
dropbox business
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Thanks for the info. Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

axe's avatar
axe
Helpful | Level 5
12 months ago

No.

 

Note that until trying to add the Team account the personal Dropbox account was working perfectly - all files and folders syncing as expected.

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