You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can't move to ~/Library/CloudStorage
I'm unable to complete the latest Dropbox update that changes the location of Dropbox on macOS to ~/Library/CloudStorage.
Following the walkthrough that appears in the Dropbox app I get in an i...
Nancy
Dropbox Staff
Dropbox StaffHi Orome, I hope you don’t mind if I jump in.
I had a look into our system and I can see that you have a ticket with our support team, which has been sent over to our specialists.
Since they have more visibility/advanced tools at their disposal, I’d suggest troubleshooting this with them directly, and checking the steps they’ve sent you.
I’ve also left them an internal note in the meantime, so that they know you’ve reached out to us here.
I’m making zero progress with them. This is turning into a lot of work for us with nothing to show for it. At this point it’s going to be easier for all of is here to switch to a combination of iCloud and Google Drive (which migrated to the new location effortlessly).
- Nancy
I totally understand.
However, if you have some time available, I’d still encourage you to try out the steps they’ve provided, as they may resolve the issue.
Other than that, I’m here for you, in case you need something else.
The logs should explain why the folder move is failing. This is not a process users should have to go through.
We've made the decision here to cancel our Dropbox accounts (and advise our clients do do so) if this isn't fixed within a week. We can't risk this kind of disruption in our workflows and it will me simpler to just move to a service that works (Google Drive for example made the transition to the new location without a hitch).
