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Forum Discussion

Sidona's avatar
Sidona
New member | Level 2
2 years ago

Blank screen when opening folders

I have shared folders that I open every day, but today when I click on the folder, the screen goes blank.  Does anyone know how I can open my folders?
Web
  • ChristineP2's avatar
    ChristineP2
    2 years ago

    And it's back online, but it was never reported down on the status page.  A tiny oopsy daisy I guess.  

ChristineP2's avatar
ChristineP2
New member | Level 2

Web access appears to have an issue (Chrome, Safari on Mac, Chrome on Android), but I was able to access through the desktop app on Mac OS with my basic plan.

ChristineP2's avatar
ChristineP2
New member | Level 2
2 years ago

And it's back online, but it was never reported down on the status page.  A tiny oopsy daisy I guess.  

  • Sidona's avatar
    Sidona
    New member | Level 2
    2 years ago

    I only use Dropbox through t he browser. How do you see the status page?  Is it only in the app?

    • ChristineP2's avatar
      ChristineP2
      New member | Level 2
      2 years ago

      Hi Sidona, 

       

      Most services like Dropbox have a status site you can go to in order to check their services.

      Dropbox hosts theirs at https://status.dropbox.com/

       

      To find a service's status page, you can usually just type [Service Name] Status into Google... unless google search is what is down LOL 

      Google's status page is another example: https://www.google.com/appsstatus/dashboard/

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