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Forum Discussion
Alphabet navigation on ipad disappeared
The alphabet navigation disappeared on our ipad os version 16.7.2, dropbox version 362.7. We rely on that to navigate the numerous files we have. How do I get it back?
We miss the letter grid search bar that we used to have. Inside the folder we can tap a letter and be moved right to the alphabetical section containing the documents.
Sam DBX
Community Manager
Community ManagerHi everyone,
Thank you for your feedback.
Our team is already working on improvements/adjustments to this feature, expected in the coming months.
We'll keep you posted here.
Thank you,
Sam
Thank you, Sam. I just noticed yesterday that not only did the alphabet grid bar disappear, but I don't see the actual scroll bar, making it even more difficult to move quickly through all my files. Was this a glitch or did you remove that permanently, too?
- Sam DBX
Hi Broadwaymhl 👋
Can you try scrolling down a little? You should see the file scrubber pop up. Let us know.
PS: Our team is working on improving this experience, we hope to have news soon.
Thanks,
Sam
It only works in the main Dropbox folder, not in the sub-folder. That just changed this week! I've had no trouble using the file scrubber pop-up in any folder before. That's no longer the case. I hope you can bring it back - please let me know! Thank you! Michael
Months?
That is quite a long time to wait for a resolution, especially considering I’ve already waited almost 2 years for this to be resolved. And in that two years, the alphabet bar was only back for a few months by one of your employees who already correct this issue once. Is there anything you guys can do to accelerate a resolution to this issue as it seems to be causing problems for a large group of your users.
Also, just a sidenote. Do you have many people working internally that actually use the app frequently? It doesn’t sound like your team is very in touch with the needs of your users, and it might be ideal for you guys to find a few frequent Dropbox users to add to your team to help you with good solid feedback, especially when you remove features and update.
