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Forum Discussion
Problem transferring files from desktop dropbox folder to an external drive
I've used Dropbox for 2 years without issue. My files are located in the dropbox folder on my computer. It has worked flawlessly. Suddenly, when I try to transfer a file (located within dropbox on my...
Hi Lee,
This happens because your external drive uses a different file system than your internal drive. Your internal drive (where your Dropbox folder is located) uses NTFS, while your external drive most likely uses FAT32. The NTFS file system can store additional properties with a file, while FAT32 cannot do that. Dropbox uses this feature of the NTFS file system to store additional properties for the files in the Dropbox folder.
When you try to copy a file from the Dropbox folder to the external drive you receive that warning because the file system on the external drive cannot store additional properties. Therefore, those additional properties cannot be copied to the external drive.
You will not see that warning message when you transfer a file which has no additional properties (like most of the files outside of your Dropbox folder).
However, you can safely ignore this message because those additional properties are relevant only in the context of the Dropbox folder and only for the Dropbox application.
Hope this helps.
Razvan
Hello everyone,
I have found a temporary solution about this issue.
1. Firstly, I determined that Windows asked this question* for which files. It can be seen while transferring files.
2. I copied only these files from original location to storage location, when asked by clicking "Yes".
3. And, I copied the files whose properties lost from storage location to original location again.
So, I can copy those files like other files without problem. Here actually, since properties of files removed, they can be copied without prompting.
Note 1: Files in Dropbox were not used directly. Process was done by copying another place on computer files in dropbox.
Note 2: Do not forget to backup your files before trying.
*Are you sure you want to copy this file without its properties?
