You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

tzellers's avatar
tzellers
Explorer | Level 3
2 years ago

Permissions for ~/Library/CloudStorage/Dropbox

I am asked daily to authenticate using my password to allow Dropbox access to  ~/Library/CloudStorage/Dropbox. Running MacOS 13.1 Get Info for  ~/Library/CloudStorage/Dropbox shows "everyone" has cu...
Desktop
Error Messages
Mac
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey tzellers, sorry to hear you're having issues with this.

 

Can you please let us know the Dropbox desktop app's exact status and version as shown in your menu bar at the moment?

 

Also, did you give Dropbox full permissions on your computer as outlined here? 

 

Keep me posted!

tzellers's avatar
tzellers
Explorer | Level 3
2 years ago

Full Disk Access and Accessibility have both been enabled for DropBox.

Preferences shows v166.5.2920

Using 1.1% of 2.0TB

Personal, Pus account

Files are up-to-date

 

I'm not sure what else you mean by "exact status"

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi tzellers, thanks for the info!

     

    Could you send me a screenshot of the pop-up or message you get, asking you to authenticate the folder? It'll help me get a clear visual. 

    • tzellers's avatar
      tzellers
      Explorer | Level 3
      2 years ago

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey tzellers! Hope it’s OK if I jump in, too. 

         

        Just to make sure we’ve tried everything, can you let me know if you’ve restarted both your desktop app in the meantime, as well as your computer?

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