You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

tzellers's avatar
tzellers
Explorer | Level 3
2 years ago

Permissions for ~/Library/CloudStorage/Dropbox

I am asked daily to authenticate using my password to allow Dropbox access to  ~/Library/CloudStorage/Dropbox. Running MacOS 13.1 Get Info for  ~/Library/CloudStorage/Dropbox shows "everyone" has cu...
Desktop
Error Messages
Mac
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey tzellers, sorry to hear you're having issues with this.

 

Can you please let us know the Dropbox desktop app's exact status and version as shown in your menu bar at the moment?

 

Also, did you give Dropbox full permissions on your computer as outlined here? 

 

Keep me posted!

  • tzellers's avatar
    tzellers
    Explorer | Level 3
    2 years ago

    Full Disk Access and Accessibility have both been enabled for DropBox.

    Preferences shows v166.5.2920

    Using 1.1% of 2.0TB

    Personal, Pus account

    Files are up-to-date

     

    I'm not sure what else you mean by "exact status"

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi tzellers, thanks for the info!

       

      Could you send me a screenshot of the pop-up or message you get, asking you to authenticate the folder? It'll help me get a clear visual. 

      • tzellers's avatar
        tzellers
        Explorer | Level 3
        2 years ago

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Related Content