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Forum Discussion
jelerath
24 days agoNew member | Level 2
Permissions error on desktop app as appdata points to non-existant location on Mac
I have done a complete uninstall using app cleaner, then deleted any library files containing the words dropbox. I then did a fresh reinstall. However dropbox desktop will not run since appdata point...
- 23 days ago
The terminal command worked. I just didn't understand why the problem existed at all. Thanks. Repeat, the terminal command resolved the problem and dropbox is now working fine.
jelerath
24 days agoNew member | Level 2
Setting permissions doesn't seem to fix the fact that the app data location doesn't even exist. /Users/dougeleratdough is not a location on my computer and so setting access permission is not possible . I don't understand why dropbox continues to try to look for it,
- Jay24 days agoDropbox Staff
Hi jelerath, just to check, the command that you entered didn't work on your machine?
If so, if you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
- jelerath23 days agoNew member | Level 2
The terminal command worked. I just didn't understand why the problem existed at all. Thanks. Repeat, the terminal command resolved the problem and dropbox is now working fine.
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