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Forum Discussion
NO sync, cannot reinstall "Your computer is currently offline. Please check your network settings"
Dropbox for Windows (Win 10) did not launch this morning. One of several folders I need access to says it cannot be reached (others are fine).
- I tried reinstalling the app, but an error message said I was not connected to the Internet (NOT true).
- I tried deleting the app and doing an Advanced Reinstall, but I received a similar error message after it failed:
NOTE: I AM online, I have access to the Web version, and I also have access to Dropbox on my Mac (Intel Mac, so the same hardware uses either Mac or Windows OS).
This seems to be an issue with Windows versions, perhaps a recent update? I CANNOT re-install the app, and that's very bad!
- Jay
Dropbox Staff
Hi eli104, thanks for bringing this to our attention.
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
This will help me to assist further!
