You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Norris U.
10 years agoNew member | Level 1
"No internet connection"
I badly need help with my dropbox desktop client. This happened before and a simple uninstall/reinstall did the trick. Last week, the always connecting issue happened again. I tried reinstalling the ...
- 10 years ago
I had the same issue and called my ISP, the guy was really helpful and we noticed that the DNS was not updating correctly so it had to be updated either on the ISP side, the DSL, the Router or on the PC directly. I entered it on my PC Network connection and it started working right away. you can use the google DNS or Opendns ip.
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
Lisa P.21
10 years agoNew member | Level 1
I am having these same issues but only on my desktop, but unlike you I can access it on my laptop. Like you I am running Windows 7 on the desktop and 8.1 on the laptop. I sent a message to customer support and was pointed to this forum. Per customer support they are too busy to answer my question or provide me with guidance. You have done more things than I have as I have not tried changing proxy settings or networks settings. Nice to know I am not alone with this problem.
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