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Tegan75's avatar
Tegan75
Explorer | Level 3
4 months ago

No access to "Make online-only" and other options on desktop app on my Mac.

I signed up for Dropbox Pro. Currently enjoying a 30 day trial but will sign up. I don't have the option to copy link, make file online only etc. My operating system is Sonoma 14.5. 

Thanks for your help. It's super inconvenient and pointless if I don't have that capability on the desktop app. 

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey there, Tegan75, welcome to our Community! 

     

    Let's check the version of the app that you're using on your Mac, to make sure you're using one of our stable builds. 

     

    Can you hover your mouse over the little Dropbox icon on your menu bar, next to your WiFi, and let me know the number shown there? 

     

    Also, what is the app's current syncing status

     

    Let me know more, and we'll take it from there! 

    • Tegan75's avatar
      Tegan75
      Explorer | Level 3

      Hi Megan, 

       

      The number showing is 204.4.5420.

       

      Thanks so much, 

      Tegan

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey Tegan75, would you mind sending over a screenshot of what you see when you right click on a file/folder inside your Dropbox folder?

         

        Also, what's the sync status of the Dropbox app on your computer?

         

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