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Forum Discussion
New Dropbox App on Mac on is showing an error and the app is not loading exiting every time
New Dropbox app on Mac is showing an error and the app is not loading exiting every time I tried every thing you suggested as help on your site still the same error appears I tried an advanced reinst...
Jay
Dropbox Staff
Dropbox StaffHi nassib, thanks for bringing this to our attention.
When you did the advanced reinstallation, did you replace the ~Dropbox with your current Dropbox folder location, which according to the error log is "/Users/NassibFayad/Library/CloudStorage/Dropbox" including the quotation marks?
This will help me to assist further!
Hello and thanks for the reply I did all the steps exactly and used the terminal to run each command as per the help guide?
- Jay
Thanks, from the help page you're referring to, you'd need to specify the location of the Dropbox folder.
Did you add the exact location of the folder as mentioned in my previous reply?
- No I didn’t add the location I only used the commands provided thinking that they should move the folders and do as explained so what should I do now?
