You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

12volts's avatar
12volts
Helpful | Level 5
6 months ago

My Windows syncing status shows "updating 2 files" for weeks.

Have Dropbox app on Desktop (windows). It has been showing sync for weeks. When I click on the tray icon it says "updating 2 files" I have no idea what the 2  files are. Since that started I have sev...
desktop
Dropbox Pro
Windows
  • 12volts's avatar
    12volts
    6 months ago

    After 2 days of indexing it finally fixed itself. Logging out and back in fixed the issue.

    Thanks!!!!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hey there, 12volts, I hope you're doing well!

 

Can you check the version of your app, and let me know? 

 

You can do this by locating your small Dropbox icon, next to your WiFi on your task bar, and hovering your mouse there. 

 

Have you also tried logging out of the app, and then back in? 

 

Keep me posted! 

  • 12volts's avatar
    12volts
    Helpful | Level 5
    6 months ago

    After 2 days of indexing it finally fixed itself. Logging out and back in fixed the issue.

    Thanks!!!!

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Hey 12volts, thanks for the heads up!

       

      Give us a shout if you need anything else! 😊

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