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Forum Discussion
My files have no sync icons, why?
Hello,
none of my files uploaded on dropbox have synchronization icons. I tried as advised on the site to close all applications other than Dropbox, then quit and relaunched the Dropbox desktop app...
Jay
Dropbox Staff
Dropbox StaffHi thomasweil, thanks for bringing this to our attention.
Is the Dropbox desktop application currently running and syncing normally? What OS version are you running?
Could you attach a screenshot showing the desktop app open on your device?
This will help me to assist further!
Hello Jay,
my computer is on OS Ventura 13.4.1 (22F82)
the dropbox is syncing normally yes, here is a caption where you can see the absence of icons (on the left side and the running app on the right hand side
- Jay
Thanks for the image, could you try changing the Finder view to see if the list view shows the sync icons?
do you mean witching from list to colomn ect?
I tried it but it doesn't help
- Jay
Yes, please switch to the 'liste' option on that image you posted, and let me know if you can see any sync icons. A screenshot showing that would help too.
