You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
My Dropbox app doesn't connect to the internet on Windows 11
I am having the issue that I have seen reported here many time. The DropBox app (in Windows 11) will not connect to the internet. I have had our IT director look to see if our firewall is blocking th...
Version 200.4.7134
I had the IT manager check the firewall settings, it was not blocking DropBox.
I saw some postings where solutions were to reinstall, change proxy settings, and running the command netsh winsock reset catalog. None of these worked for me.
When I restart my machine, DropBox says "no internet connection" when I click the icon in the tray, this log in screen just keeps spinning.
Jay
Dropbox Staff
Dropbox StaffHi valerostudio, can you try quitting the app, then quitting all other open apps and services, including security software, and then restarting the Dropbox app to see if this helps.
I quit everything I could quit without killing Windows, restarted the app and I get this
No other applications are having issues connecting to the internet, just Dropbox gives me this error.
- Jay
It does sound like something is still preventing the Dropbox desktop application from accessing the internet.
I'd recommend checking again with the IT team to see if all these domains have been whitelisted.
I will ask IT and report back. Thank you all, I appreciate the help!
