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Forum Discussion

TuomasKauko's avatar
TuomasKauko
Explorer | Level 4
2 years ago

My computer suddenly makes all folders offline

 

Suddenly, my computer downloads all folders to be offline-folders, this off course fills my hard drive instantly makes working impossible.
 
 And a bigger problem is that I don't anymore see the option "make online-only" when I right-click the folders, only the option "send with Dropbox tranfer"

 

 Anyone else with similar problems?? 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi TuomasKauko, thanks for bringing this to our attention.

     

    Is the Dropbox desktop application currently running and syncing normally in the menu bar/system tray?

     

    If you click that icon, what message does it state on the bottom left?

     

    This will help me to assist further!

    • TuomasKauko's avatar
      TuomasKauko
      Explorer | Level 4

      On the bottom left, it says "17000 files to be downloaded" ( or something similar.) But I paused the syncing so it would stop downloading the files so now it says "file sync and backups paused"

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        When syncing is paused, this also prevents the context menus from working or appearing as normal. If you resume syncing, you should see those options again.

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