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Forum Discussion
JohnL3
3 years agoExplorer | Level 3
Mistakenly deleted Dropbox app from Applications folder on my iMac with Monterey 12.4.
I'm a personal mac user, not part of a group or team.
The deletion included some old files I no longer needed. After the deletion, I emptied the Trash folder. This occurred around July 12th, I...
- 3 years ago
Hi JohnL3, since you mentioned the Documents folder was in Dropbox, it's possible you may have enabled the computer backup feature, however, it might not have completed the migration, as there are no files on the Dropbox site on the events page or the deleted files page.
As you also deleted the Trash on the machine, it's possible that the specific folders were also in the Trash somehow, though it wouldn't be possible to determine this now.
Mark
Super User II
Hi JohnL3
Unfortunately upgrading to a different plan now wont give any more recovery windows I'm afraid.
In terms of reinstalling you probably need to do an advanced reinstall https://help.dropbox.com/installs-integrations/desktop/advanced-reinstall
JohnL3
3 years agoExplorer | Level 3
Mark, thank you for the reply.
I had already mistakenly deleted the Dropbox app and emptied Trash a week or so ago, which started the problems I posted to you. So I skipped right to the Terminal folder step and followed the instructions to enter the code lines.
Using Finder to look for "~/dropbox on the hard drive doesn't come up with anything. So following the instructions to reinstalling in a certain location are a bit confusing to me.
After entering the code to Terminal, I again tried to download the new Dropbox app I signed up for yesterday. I got the same message I posted to you - "Dropboxinstaller.dmg failed."
Since I'm not a tech, just a user, maybe I should take the Mac to an Apple Genius, unless you have further suggestions.
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