We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
RobertPatton
4 years agoExplorer | Level 4
macOS Monterey 12 - Couldnt Start Dropbox
bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_inf...
Jay
Dropbox Staff
If the previous steps didn't resolve the issue, you can try the following.
1) Stop the Dropbox desktop application (if needed)
- Click on the Dropbox icon.
- Choose Quit/Stop/Exit
2) Open your Terminal app (Located at /Applications/Utilities/Terminal)
3) Copy and paste the following lines into the Terminal, one at a time, and press RETURN after each one. PLEASE make sure you copy and paste these commands (don't type them by hand), as getting them wrong could cause some harm. You'll be prompted for your computer user's password (not your Dropbox password) after entering the first command. Keep in mind that the password field in the terminal will remain blank as you type your password. After you type it, just press ENTER. You'll know that these instructions complete normally once the initial line of text (called prompt) comes up again:
sudo chflags -R nouchg ~/Dropbox ~/.dropbox
sudo chown "$USER" "$HOME"
sudo chown -R "$USER" ~/Dropbox ~/.dropbox
sudo chmod -RN ~/.dropbox ~/Dropbox
chmod -R u+rw ~/Dropbox ~/.dropbox
Please note that once the prompt displays, the instruction completed the requested task, and is ready for the next command. If the command returns an error, or does not respond after an hour, you may want to try restarting your computer and try these steps again.
If you see an error after running one of these commands, let us know.
4) Restart Dropbox from Applications
Keep us updated on any progress.
DISCLAIMER: Please be advised that these steps include using the Terminal application. You should only try this if you are comfortable using Terminal, as incorrect usage can result in unwanted consequences. If you are not familiar with Terminal or run into any issues or errors, please let us know and we’ll take your case to ticket to troubleshoot directly.
StellarCore47
4 years agoExplorer | Level 4
Update. Strange twist. Synching does not work (after the initial start) during the continuous operation of Dropbox (macOS 12.1 beta). After I had completed the Security & Privacy protocol Jay (Dropboxer) had listed and then rebooted Dropbox opened and synched previously uploaded files. However, uploading new files from iPadOS 15 to Dropbox worked just fine but the Dropbox on macOS 12.1 beta did not synch these new files. Go figure.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!