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Forum Discussion

RobertPatton's avatar
RobertPatton
Explorer | Level 4
4 years ago

macOS Monterey 12 - Couldnt Start Dropbox

bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_inf...
Desktop
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Mac
Setting up the apps
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E-B's avatar
E-B
Helpful | Level 5

I have the same problem.  Installed Monterey this morning and now can't access DropBox.  I have already tried

  • advanced re-install to no effect.  Still got the same error message as everyone else. 
  • following andreabonoto's suggestions.  I no longer get the error message,  but nothing happens when I click the DB icon in my dock and the icon in the menu bar is still greyed out.  If I click on the menu bar icon, the pop-up shows the squares going around and the word "starting" interminably--it has been doing that since I downloaded Monterey.  The dock icon continues to offer "open" (rather than "quit") as an option.

Any suggestions?  I am tech savvy enough to have followed the instructions for those two attempts, but just barely, so please respond with the "...for Dummies" version.  🙂  Thanks.

efferre68's avatar
efferre68
Explorer | Level 4
4 years ago

ITALIANS DO IT BETTER!

😄

 

Grande Andrea!

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