MacOS 13.0 Ventura, and Dropbox follows OneDrive in forcing the folder on the system drive
With Monterey, OneDrive implemented the new apis from Apple for online syncing that demanded its main location be a specific folder on the system drive. 8 months later, the MacOS community section of...
Hi Emanuele B., thanks for reaching out about this.
Thank you for your feedback.
As with any operating system, macOS is updated regularly and with that we must keep the Dropbox desktop app aligned with any requirements set out by an OS.
Keeping aligned to those requirements ensures that the Dropbox desktop app will provide the best possible experience for all our customers in to the future.
We’ll be sure to pass your feedback along to our Product team.
This is an AWFUL idea. I work for a media company of nearly 100 people, all using Dropbox. We have a giant Dropbox of about 100TB (yes, TB...not a typo). Due to the large file sizes we use, we HAVE to use external drives and this change makes Dropbox unusable for us. I highly suspect we will be moving to a different service.
After all the money we've given Dropbox, this is a huge disappointment.
Dropbox was synching fine, and then I opted to relink it after moving it. Now Dropbox wants to store 100+GB in my Library folder? What the f? Anyone have a fix to this?
Now I am replying to this thread, but with a caveat of "I haven't tried this yet", and I'm even a little hesitant to try it myself - but I probably will - and it is consistent with (I think) both a) Apple's preferred arrangements, and b) Dropbox's compliance with Apple's approach / APIs.
Firstly, let me say my current Dropbox installation is working, and is on an external, non-System Drive, and contains a very large number of "local" documents - well over 1 TB. So given I have a 512 GB iMac, clearly, it's been impossible to host the Dropbox folder on the System Drive for some time.
But also, my User's Home Directory itself has been getting problematically large for some time - as I'm sure many with a space constrained Mac will recognize. So, my suggestion is in two parts. The first of which is certainly not for the faint hearted. You can move your User's Home Directory to an second drive - and on a laptop, even to an external drive - as dangerous as that sounds - because obviously, you'll ALWAYS need that external drive attached to log in as that user ... AND that drive MUST be a very fast drive ... Don't use a spinning HDD, it must be SSD for reasonable performance.
I won't clog up this post with the details of doing this - which aren't trivial, and there's a few gotchas along the way - such as make sure you create a second Admin level user on your machine, just in case you were ever caught in a situation where your external drive couldn't be attached, and you needed to do something with Admin privileges. The following link contains a pretty good roadmap of how to do it. move-macs-home-folder-new-location-2260157
Having done that, the location of where Dropbox should offer to place your Dropbox folder should be - I hope - ~/Library/CloudStorage/Dropbox - which - and this is the bit I haven't tested yet - should be under your newly re-located Home Profile Directory, on the - remember my earlier very strong recommendation, very fast external SSD you're using for it.
Once again, I can't emphasise enough, this is at this stage a theoretical solution to this issue at this stage - I haven't tried it, but I'm strongly considering it, because, I came to the forum looking for an answer to why Dropbox isn't showing the little green sync ticks ... And now I think I know why? The APIs it's using to do that have almost certainly changed, to conform to the way Apple is now doing it.
Of course, the stumbling block might be, that Dropbox ignores the Home Directory Redirection I've got configured - surely not - and tries to create a directory such as <<boot drive>>/Users/<<user name>>/Library/CloudStorage/Dropbox ... Now that would be disappointing!
the first 'fix' is apples idea of no need to have them available locally, they 'just synch' as needed but all live in the cloud.
the second fix involves migrating your whole home directory (including the 'new upgraded dropbox' folder) to an external drive that is bigger and cheaper than the drives apple sells in its machines.
Moving your home directory cannot be the solution that will be accepted to be honest... A lot of large external storage devices are still HDDs, you would slow down your mac by moving the home directory to HDDs / a HDD RAID.
Any Update from the Dropbox Team on this? OneDrive has an official how-to / solution on their website for a few months now...
We’re in the same situation here. Local drives are not an option for the storage we need. Unless we upgrade all our machines and pay thousands for large system drives. We’re working with film rushes and large movie files having to use the local Mac system drive is not an option for us. Dropbox please push back on this restriction.
The suggestion from the Mac community is that it isn't a restriction put in place by Apple, and that DropBox is implementing Apple's new File Provider Extension instead of developing their own API. If that is the case, then it is Dropbox who are leaving us high and dry.
Andrew Parker that's a valid and good point obviously. Thanks!! I was already wondering why Sync.com and pCloud don't end up in the CloudStorage folder which kept me away from using both, cause I thought they both still need to implement the requirements by Apple. But your comment sounds much more logical as an explanation. Shame on Dropbox! Meanwhile Dropbox has still not started the move for my account. But I have now tested Google Drive. If Dropbox does same perfect job like Google did, then I don't expect any issues with the new folder structure. But if they fck it up, I'm gone. It does not speak for the people at Dropbox that they do everything last minute while they had years to do it. This means that these people at Dropbox have a mentality that I don't want to host my data with. Same now with the poor communication after buying the Boxcryptor technology. While Boxcryptor informs users right now that all accounts will be terminated by end of January, we have no news yet how things continue at Dropbox. If these guys at Dropbox would use their brains they would understand that they should have informed all their pro-customers about upcoming facts before receiving termination notes from Boxcryptor. Dilettants!
However a Reddit user came up with a possible workaround:
"It is linked to your home user folder location. If you move your home folder to an external drive, dropbox goes with it. And for that matter, so do google drive, one drive, box etc."
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With Monterey, OneDrive implemented the new apis from Apple for online syncing that demanded its main location be a specific folder on the system drive. 8 months later, the MacOS community section of their site is a collection of anger, accounts of giving up on the platform entirely, praise for Dropbox for not going the same way.
\n
\n
Except it just did, it only waited until Ventura, and now my 360GB Dropbox home folder is supposed to fit on a drive that has about 160GB available, and I guess it was Apple's fault all along, but this is still a major malus to my having any use for Dropbox, I want a full hard copy of my files on local and not having to download them on the fly. This is a bummer.
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This is an AWFUL idea. I work for a media company of nearly 100 people, all using Dropbox. We have a giant Dropbox of about 100TB (yes, TB...not a typo). Due to the large file sizes we use, we HAVE to use external drives and this change makes Dropbox unusable for us. I highly suspect we will be moving to a different service.
After all the money we've given Dropbox, this is a huge disappointment.
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This is an AWFUL idea. I work for a media company of nearly 100 people, all using Dropbox. We have a giant Dropbox of about 100TB (yes, TB...not a typo). Due to the large file sizes we use, we HAVE to use external drives and this change makes Dropbox unusable for us. I highly suspect we will be moving to a different service.
After all the money we've given Dropbox, this is a huge disappointment.
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Hi Emanuele B., thanks for reaching out about this.
\n
Thank you for your feedback.
\n
\n
As with any operating system, macOS is updated regularly and with that we must keep the Dropbox desktop app aligned with any requirements set out by an OS.
\n
\n
Keeping aligned to those requirements ensures that the Dropbox desktop app will provide the best possible experience for all our customers in to the future.
\n
\n
We’ll be sure to pass your feedback along to our Product team.
\n
\n
Thank you.
","body@stringLength":"763","rawBody":"
Hi , thanks for reaching out about this.
\n
Thank you for your feedback.
\n
\n
As with any operating system, macOS is updated regularly and with that we must keep the Dropbox desktop app aligned with any requirements set out by an OS.
\n
\n
Keeping aligned to those requirements ensures that the Dropbox desktop app will provide the best possible experience for all our customers in to the future.
\n
\n
We’ll be sure to pass your feedback along to our Product team.
\n
\n
Thank you.
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MacOS 13.0 Ventura, and Dropbox follows OneDrive in forcing the folder on the system drive","moderationData":{"__ref":"ModerationData:moderation_data:635400"},"body":"
Dropbox was synching fine, and then I opted to relink it after moving it. Now Dropbox wants to store 100+GB in my Library folder? What the f? Anyone have a fix to this?
Dropbox was synching fine, and then I opted to relink it after moving it. Now Dropbox wants to store 100+GB in my Library folder? What the f? Anyone have a fix to this?
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No fix, sorry, even if they were to allow a different folder it would really only be symlinks to the Library folder.
No fix, sorry, even if they were to allow a different folder it would really only be symlinks to the Library folder.
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Hi All,
Now I am replying to this thread, but with a caveat of \"I haven't tried this yet\", and I'm even a little hesitant to try it myself - but I probably will - and it is consistent with (I think) both a) Apple's preferred arrangements, and b) Dropbox's compliance with Apple's approach / APIs.
Firstly, let me say my current Dropbox installation is working, and is on an external, non-System Drive, and contains a very large number of \"local\" documents - well over 1 TB. So given I have a 512 GB iMac, clearly, it's been impossible to host the Dropbox folder on the System Drive for some time.
But also, my User's Home Directory itself has been getting problematically large for some time - as I'm sure many with a space constrained Mac will recognize. So, my suggestion is in two parts. The first of which is certainly not for the faint hearted. You can move your User's Home Directory to an second drive - and on a laptop, even to an external drive - as dangerous as that sounds - because obviously, you'll ALWAYS need that external drive attached to log in as that user ... AND that drive MUST be a very fast drive ... Don't use a spinning HDD, it must be SSD for reasonable performance.
I won't clog up this post with the details of doing this - which aren't trivial, and there's a few gotchas along the way - such as make sure you create a second Admin level user on your machine, just in case you were ever caught in a situation where your external drive couldn't be attached, and you needed to do something with Admin privileges. The following link contains a pretty good roadmap of how to do it. move-macs-home-folder-new-location-2260157
Having done that, the location of where Dropbox should offer to place your Dropbox folder should be - I hope - ~/Library/CloudStorage/Dropbox - which - and this is the bit I haven't tested yet - should be under your newly re-located Home Profile Directory, on the - remember my earlier very strong recommendation, very fast external SSD you're using for it.
Once again, I can't emphasise enough, this is at this stage a theoretical solution to this issue at this stage - I haven't tried it, but I'm strongly considering it, because, I came to the forum looking for an answer to why Dropbox isn't showing the little green sync ticks ... And now I think I know why? The APIs it's using to do that have almost certainly changed, to conform to the way Apple is now doing it.
Of course, the stumbling block might be, that Dropbox ignores the Home Directory Redirection I've got configured - surely not - and tries to create a directory such as <<boot drive>>/Users/<<user name>>/Library/CloudStorage/Dropbox ... Now that would be disappointing!
Now I am replying to this thread, but with a caveat of \"I haven't tried this yet\", and I'm even a little hesitant to try it myself - but I probably will - and it is consistent with (I think) both a) Apple's preferred arrangements, and b) Dropbox's compliance with Apple's approach / APIs.
Firstly, let me say my current Dropbox installation is working, and is on an external, non-System Drive, and contains a very large number of \"local\" documents - well over 1 TB. So given I have a 512 GB iMac, clearly, it's been impossible to host the Dropbox folder on the System Drive for some time.
But also, my User's Home Directory itself has been getting problematically large for some time - as I'm sure many with a space constrained Mac will recognize. So, my suggestion is in two parts. The first of which is certainly not for the faint hearted. You can move your User's Home Directory to an second drive - and on a laptop, even to an external drive - as dangerous as that sounds - because obviously, you'll ALWAYS need that external drive attached to log in as that user ... AND that drive MUST be a very fast drive ... Don't use a spinning HDD, it must be SSD for reasonable performance.
I won't clog up this post with the details of doing this - which aren't trivial, and there's a few gotchas along the way - such as make sure you create a second Admin level user on your machine, just in case you were ever caught in a situation where your external drive couldn't be attached, and you needed to do something with Admin privileges. The following link contains a pretty good roadmap of how to do it. move-macs-home-folder-new-location-2260157
Having done that, the location of where Dropbox should offer to place your Dropbox folder should be - I hope - ~/Library/CloudStorage/Dropbox - which - and this is the bit I haven't tested yet - should be under your newly re-located Home Profile Directory, on the - remember my earlier very strong recommendation, very fast external SSD you're using for it.
Once again, I can't emphasise enough, this is at this stage a theoretical solution to this issue at this stage - I haven't tried it, but I'm strongly considering it, because, I came to the forum looking for an answer to why Dropbox isn't showing the little green sync ticks ... And now I think I know why? The APIs it's using to do that have almost certainly changed, to conform to the way Apple is now doing it.
Of course, the stumbling block might be, that Dropbox ignores the Home Directory Redirection I've got configured - surely not - and tries to create a directory such as <<boot drive>>/Users/<<user name>>/Library/CloudStorage/Dropbox ... Now that would be disappointing!
Interested in others thoughts on this.
Cheers,
TA
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the first 'fix' is apples idea of no need to have them available locally, they 'just synch' as needed but all live in the cloud.
the second fix involves migrating your whole home directory (including the 'new upgraded dropbox' folder) to an external drive that is bigger and cheaper than the drives apple sells in its machines.
the first 'fix' is apples idea of no need to have them available locally, they 'just synch' as needed but all live in the cloud.
the second fix involves migrating your whole home directory (including the 'new upgraded dropbox' folder) to an external drive that is bigger and cheaper than the drives apple sells in its machines.
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Pushing this topic again.
Moving your home directory cannot be the solution that will be accepted to be honest... A lot of large external storage devices are still HDDs, you would slow down your mac by moving the home directory to HDDs / a HDD RAID.
Any Update from the Dropbox Team on this? OneDrive has an official how-to / solution on their website for a few months now...
Moving your home directory cannot be the solution that will be accepted to be honest... A lot of large external storage devices are still HDDs, you would slow down your mac by moving the home directory to HDDs / a HDD RAID.
Any Update from the Dropbox Team on this? OneDrive has an official how-to / solution on their website for a few months now...
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Local drives are not an option for the storage we need. Unless we upgrade all our machines and pay thousands for large system drives. We’re working with film rushes and large movie files having to use the local Mac system drive is not an option for us. Dropbox please push back on this restriction.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":3,"postTime":"2022-12-21T01:11:55.464-08:00","lastPublishTime":"2022-12-21T01:11:55.464-08:00","metrics":{"__typename":"MessageMetrics","views":3771},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:631423/message:645557","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDY0NTU3OSw2NDU1Nzk","node":{"__ref":"ForumReplyMessage:message:645579"}}]},"editFrozen":false,"body@stringLength":"337","rawBody":"We’re in the same situation here. Local drives are not an option for the storage we need. Unless we upgrade all our machines and pay thousands for large system drives. We’re working with film rushes and large movie files having to use the local Mac system drive is not an option for us. Dropbox please push back on this restriction.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:645557_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:645579":{"__typename":"ModerationData","id":"moderation_data:645579","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Rank:rank:39":{"__typename":"Rank","id":"rank:39","position":22,"name":"Collaborator | Level 10","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:202712":{"__typename":"User","id":"user:202712","uid":202712,"login":"Martin R.19","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-08-23T15:17:00.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:39"},"entityType":"USER","eventPath":"community:mxpez29397/user:202712"},"ForumReplyMessage:message:645579":{"__typename":"ForumReplyMessage","uid":645579,"id":"message:645579","revisionNum":1,"author":{"__ref":"User:user:1587356"},"readOnly":true,"repliesCount":48,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:645557"},"conversation":{"__ref":"Conversation:conversation:631423"},"subject":"Re: MacOS 13.0 Ventura, and Dropbox follows OneDrive in forcing the folder on the system drive","moderationData":{"__ref":"ModerationData:moderation_data:645579"},"body":"
The suggestion from the Mac community is that it isn't a restriction put in place by Apple, and that DropBox is implementing Apple's new File Provider Extension instead of developing their own API. If that is the case, then it is Dropbox who are leaving us high and dry.
The suggestion from the Mac community is that it isn't a restriction put in place by Apple, and that DropBox is implementing Apple's new File Provider Extension instead of developing their own API. If that is the case, then it is Dropbox who are leaving us high and dry.
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Andrew Parker that's a valid and good point obviously. Thanks!! I was already wondering why Sync.com and pCloud don't end up in the CloudStorage folder which kept me away from using both, cause I thought they both still need to implement the requirements by Apple. But your comment sounds much more logical as an explanation. Shame on Dropbox! Meanwhile Dropbox has still not started the move for my account. But I have now tested Google Drive. If Dropbox does same perfect job like Google did, then I don't expect any issues with the new folder structure. But if they fck it up, I'm gone. It does not speak for the people at Dropbox that they do everything last minute while they had years to do it. This means that these people at Dropbox have a mentality that I don't want to host my data with. Same now with the poor communication after buying the Boxcryptor technology. While Boxcryptor informs users right now that all accounts will be terminated by end of January, we have no news yet how things continue at Dropbox. If these guys at Dropbox would use their brains they would understand that they should have informed all their pro-customers about upcoming facts before receiving termination notes from Boxcryptor. Dilettants!
that's a valid and good point obviously. Thanks!! I was already wondering why Sync.com and pCloud don't end up in the CloudStorage folder which kept me away from using both, cause I thought they both still need to implement the requirements by Apple. But your comment sounds much more logical as an explanation. Shame on Dropbox! Meanwhile Dropbox has still not started the move for my account. But I have now tested Google Drive. If Dropbox does same perfect job like Google did, then I don't expect any issues with the new folder structure. But if they fck it up, I'm gone. It does not speak for the people at Dropbox that they do everything last minute while they had years to do it. This means that these people at Dropbox have a mentality that I don't want to host my data with. Same now with the poor communication after buying the Boxcryptor technology. While Boxcryptor informs users right now that all accounts will be terminated by end of January, we have no news yet how things continue at Dropbox. If these guys at Dropbox would use their brains they would understand that they should have informed all their pro-customers about upcoming facts before receiving termination notes from Boxcryptor. Dilettants!
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We’re in a similar situation – albeit on a smaller scale. How did you end up solving this?
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have you read this from another thread here..>>
However a Reddit user came up with a possible workaround:
\"It is linked to your home user folder location. If you move your home folder to an external drive, dropbox goes with it. And for that matter, so do google drive, one drive, box etc.\"
However a Reddit user came up with a possible workaround:
\"It is linked to your home user folder location. If you move your home folder to an external drive, dropbox goes with it. And for that matter, so do google drive, one drive, box etc.\"
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