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Forum Discussion
Mac OS Sequoia is arriving. Is DropBox ready?
Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I ...
after upgrading to Sequoia, now everytime I try to save a word document, rather than save to dropbox it appears to make a new folder called NSIRD_Word_SXJuly and saves the file with a weird name like .~WRD2965.
Google drive works so I'm hoping Dropbox can get this fixed soon?
I was able to fix finder Dropbox sync status icons under Sequoia without reinstalling by doing the following. I don't know which were necessary, I think #4 might be enough.
- Settings->Login Items & Extensions->Actions, turn off everything
- Settings->Login Items & Extensions->Endpoint Security Extensions->Turn off NordVPN
- Settings->Login Items & Extensions->Quicklook, turn off everything
- Settings->Login Items & Extensions->Finder, turn off everything (assuming Dropbox does not appear there)
- Settings->Privacy & Security->Full Disk Access->Turn on Dropbox
- Reboot
DBX_Pedrois there any news? I think it's been a month since I created this thread, and I still haven't understood what’s going on.
All I know is that, out of everyone I know, I’m the only one who still hasn’t upgraded to Sequoia because of my Dropbox subscription.
I am also watching this thread before upgrading my 2 Macs. Lots of folks had their Sequoia issues resolved, but I’m unsure from such a long thread whether anyone is still stuck and whether Dropbox are still investigating anything for those folks. If I upgrade and get stuck, with none of the posted answers helping, I think that would see me move to another cloud storage provider at this point. So I’d like to avoid that.
I finally upgraded to Sequoia (15.1) today, on both of my Macs (MacBook Air, 2020, Intel and MacBook Pro, 2023, Apple Silicon). This wasn't a wreckless move, as I had fully backed up my Dropbox to iCloud beforehand, and had a plan to switch over to iCloud if the worst happens.
Spoiler Alert: The upgrades went smoothly. On the MacBook Air, DropBox briefly showed no Finder icons and sync'd cosmetically (tray icon only, but I could add/sync other files so no constant sync'ing was going on). After a reboot and an hour, it was all fine. MacBook Pro upgraded with zero issues... literally not a glitch.
The things I'd checked before (and after) the MacOS upgrade:
* Full Disk Access for DropBox,* Firewall allowing Incoming connections for DropBox
Why did I just steam ahead? Well, I realised that Sequoia has caused *many* issues for software providers... not just DropBox. Look at the other threads on anti-virus software for a start. Apple introduced many upgrade glitches, changes/hiding of firewall rules, not exposing new permissions that apps require, etc. So, yes, DropBox could have offered us more reassurance, but I doubt that they are going to rubber-stamp themselves as "Ready for Sequoia" in the face of so many potential issues that they haven't caused.
My approach was to have a fallback plan, then to work through the issues as I found them. I also waited for the Sequoia 15.1 release (note NOT 15.0.1)
