Hi all , Is there anyone who experienced this similar issue? I could open my files on dropbox.com and open them on my iPad but cannot open them on my laptop local app. The error message says "the ...
cyg-dennis wrote: May I be bold enough to ask how to check my app is running and my logging status?
If the Dropbox application is running you'll see a small Dropbox icon in your system tray (Windows) or menu bar (Mac), near the time. On Windows it looks like this (mine happens to show that Dropbox is syncing):
I do double click my local app every time which I thought means I run the local app.
If you're clicking a Dropbox icon on your Desktop or taskbar, that's not the same icon. Yes, it should launch the app if it's not already running, but that doesn't open the Dropbox menu, and if the app is running, clicking that icon just opens your Dropbox folder. Make sure you see the icon shown above. If it's there, you can hover your cursor over it to check its status.
I could open my files on dropbox.com and open them on my iPad but cannot open them on my laptop local app. The error message says "the file cannot be accessed by the system".
Right-click the file and select Make available offline, then try again.
Hi Rich, thanks! But when I right-clicked, I couldnât see any options provided by Dropbox. There is no such one called âmake available offlineâ. Is that because I unconsciously logged off on my local app?
cyg-dennis wrote: when I right-clicked, I couldnât see any options provided by Dropbox. There is no such one called âmake available offlineâ. Is that because I unconsciously logged off on my local app?
If you don't see any Dropbox options on the menu, that they usually means that the Dropbox application is not running. Make sure you have Dropbox running and you're signed in to your account.
May I be bold enough to ask how to check my app is running and my logging status? I do double click my local app every time which I thought means I run the local app. This turned out not the case. Even I tried to right clicked the app icon, I cannot find any button in the drop-down menu allowing me to log in my account
cyg-dennis wrote: May I be bold enough to ask how to check my app is running and my logging status?
If the Dropbox application is running you'll see a small Dropbox icon in your system tray (Windows) or menu bar (Mac), near the time. On Windows it looks like this (mine happens to show that Dropbox is syncing):
I do double click my local app every time which I thought means I run the local app.
If you're clicking a Dropbox icon on your Desktop or taskbar, that's not the same icon. Yes, it should launch the app if it's not already running, but that doesn't open the Dropbox menu, and if the app is running, clicking that icon just opens your Dropbox folder. Make sure you see the icon shown above. If it's there, you can hover your cursor over it to check its status.
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Reach out to the Dropbox Community and get solutions, help, and advice from members.","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:101001000"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:mxpez29397"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:English"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:101001000"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"shortTitle":"Apps and Installations","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"topicsCount":3379,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-03-16T07:32:49.853-07:00"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/"},"Rank:rank:47":{"__typename":"Rank","id":"rank:47","position":30,"name":"New member | Level 2","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1736791":{"__typename":"User","id":"user:1736791","uid":1736791,"login":"cyg-dennis","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"email":"","messagesCount":3,"biography":null,"topicsCount":1,"kudosReceivedCount":0,"kudosGivenCount":1,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-08-17T10:21:14.873-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1736791"},"ForumTopicMessage:message:707032":{"__typename":"ForumTopicMessage","uid":707032,"subject":"local apps files are unaccessbile","id":"message:707032","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:1736791"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001016"},"conversation":{"__ref":"Conversation:conversation:707032"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:707032"},"body@stripHtml({\"truncateLength\":200})":" Hi all , Is there anyone who experienced this similar issue? I could open my files on dropbox.com and open them on my iPad but cannot open them on my laptop local app. The error message says \"the ...","body@stringLength":"266","rawBody":"
Hi all ,
Is there anyone who experienced this similar issue?
I could open my files on dropbox.com and open them on my iPad but cannot open them on my laptop local app. The error message says \"the file cannot be accessed by the system\".
cyg-dennis wrote: May I be bold enough to ask how to check my app is running and my logging status?
\n
If the Dropbox application is running you'll see a small Dropbox icon in your system tray (Windows) or menu bar (Mac), near the time. On Windows it looks like this (mine happens to show that Dropbox is syncing):
\n
\n
\n
\n
I do double click my local app every time which I thought means I run the local app.
\n
If you're clicking a Dropbox icon on your Desktop or taskbar, that's not the same icon. Yes, it should launch the app if it's not already running, but that doesn't open the Dropbox menu, and if the app is running, clicking that icon just opens your Dropbox folder. Make sure you see the icon shown above. If it's there, you can hover your cursor over it to check its status.
wrote: May I be bold enough to ask how to check my app is running and my logging status?
\n
If the Dropbox application is running you'll see a small Dropbox icon in your system tray (Windows) or menu bar (Mac), near the time. On Windows it looks like this (mine happens to show that Dropbox is syncing):
\n
\n
\n
\n
I do double click my local app every time which I thought means I run the local app.
\n
If you're clicking a Dropbox icon on your Desktop or taskbar, that's not the same icon. Yes, it should launch the app if it's not already running, but that doesn't open the Dropbox menu, and if the app is running, clicking that icon just opens your Dropbox folder. Make sure you see the icon shown above. If it's there, you can hover your cursor over it to check its status.
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I could open my files on dropbox.com and open them on my iPad but cannot open them on my laptop local app. The error message says \"the file cannot be accessed by the system\".
\n
\n
Right-click the file and select Make available offline, then try again.
","body@stringLength":"542","rawBody":"
wrote: \n
I could open my files on dropbox.com and open them on my iPad but cannot open them on my laptop local app. The error message says \"the file cannot be accessed by the system\".
\n
\n
Right-click the file and select Make available offline, then try again.
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local apps files are unaccessbile","moderationData":{"__ref":"ModerationData:moderation_data:707039"},"body":"
cyg-dennis wrote: when I right-clicked, I couldnât see any options provided by Dropbox. There is no such one called âmake available offlineâ. Is that because I unconsciously logged off on my local app?
\n
If you don't see any Dropbox options on the menu, that they usually means that the Dropbox application is not running. Make sure you have Dropbox running and you're signed in to your account.
wrote: when I right-clicked, I couldnât see any options provided by Dropbox. There is no such one called âmake available offlineâ. Is that because I unconsciously logged off on my local app?
\n
If you don't see any Dropbox options on the menu, that they usually means that the Dropbox application is not running. Make sure you have Dropbox running and you're signed in to your account.
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Super User II
