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New member | Level 1

3 days ago

File name is cut off on the Dropbox site

How is it possible for an app this old to still not allow a user to alter the field length?

20 odd characters is grossly insufficient for anyone with real organisation habits. Why can I not simply see longer file names? Why? What is the justification for this?

Take myself, a 3d modeller. I constantly have files that are categorised by project/object/component (often with more additions like side or versions).

It's maddening. We're nor working in 1024 resolutions anymore, we've all got second or third monitors. Screen real estate has never been higher. So why are we stuck with this archaic restriction? Every website I go to can adapt to window size but Dropbox is acting like it's still 2007.

If this isn't fixed we're going to stop paying for it.

GUI

Web

11 Replies

Jay
Dropbox Staff
3 days ago
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Hi Mkojiro, thanks for bringing this to our attention.

Is this for files and folders, or just one of them?

Which browser are you currently using?

This will help me to assist further!
- Mkojiro
  New member | Level 1
  3 days ago
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  I'm using Firefox, but it also affects Chrome.
  
  I should point out that it seems to be this way with our shared stuff. I'm a 3d artist and we have a paid dropbox I have access to.
  
  It looks like this. Switching to grid does nothing to make it any better. And yes, this is on a PC, not a mobile device. Look at all that empty space it just refuses to use!
  
  So when someone tells me I need to work on asset X, I have to scroll through sometimes a dozen items that all start with the same initial string. There's no pop up for hovering, at best I can try and read the tiny browser text at the bottom when I mouse over but it's so much more of a hassle than just having the name there. There's plenty of space but for some reason it's absolutely locked to this. When you go in and out you have to work out which of the folders you just checked. It seems like needless frustration and it costs each artist time every day.
  
  If there's a fix, please let me know.
  - Hannah
    Dropbox Staff
    3 days ago
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    Hey Mkojiro, if you hover over that space I circled in yellow, you should see an option to drag out the column size; can you try and let me know if it helps?
Mkojiro
New member | Level 1
2 days ago
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Thanks again. Tried it on Firefox (top) and Chrome. Neither has any 'bar' to move. They are oddly different. Chrome gives much bigger space for some reason though, but still no ability to adjust.
- Hannah
  Dropbox Staff
  2 days ago
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  Just to confirm, you're hovering over those options with your mouse, right?
  - Mkojiro
    New member | Level 1
    2 days ago
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    Yes, I've tried painfully slowly trying to find anything that I can interact with. Nothing on either browser.

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How is it possible for an app this old to still not allow a user to alter the field length?

\n 20 odd characters is grossly insufficient for anyone with real organisation habits. Why can I not simply see longer file names? Why? What is the justification for this?

\n Take myself, a 3d modeller. I constantly have files that are categorised by project/object/component (often with more additions like side or versions).

It's maddening. We're nor working in 1024 resolutions anymore, we've all got second or third monitors. Screen real estate has never been higher. So why are we stuck with this archaic restriction? Every website I go to can adapt to window size but Dropbox is acting like it's still 2007.

\n If this isn't fixed we're going to stop paying for it.

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It's maddening. We're nor working in 1024 resolutions anymore, we've all got second or third monitors. Screen real estate has never been higher. So why are we stuck with this archaic restriction? Every website I go to can adapt to window size but Dropbox is acting like it's still 2007.

\n If this isn't fixed we're going to stop paying for it.

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Hi Mkojiro, thanks for bringing this to our attention.

Is this for files and folders, or just one of them?

Which browser are you currently using?

This will help me to assist further!

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Hi , thanks for bringing this to our attention.

Is this for files and folders, or just one of them?

Which browser are you currently using?

This will help me to assist further!

I'm using Firefox, but it also affects Chrome.

I should point out that it seems to be this way with our shared stuff. I'm a 3d artist and we have a paid dropbox I have access to.

It looks like this. Switching to grid does nothing to make it any better. And yes, this is on a PC, not a mobile device. Look at all that empty space it just refuses to use!

So when someone tells me I need to work on asset X, I have to scroll through sometimes a dozen items that all start with the same initial string. There's no pop up for hovering, at best I can try and read the tiny browser text at the bottom when I mouse over but it's so much more of a hassle than just having the name there. There's plenty of space but for some reason it's absolutely locked to this. When you go in and out you have to work out which of the folders you just checked. It seems like needless frustration and it costs each artist time every day.

If there's a fix, please let me know.

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I'm using Firefox, but it also affects Chrome.

I should point out that it seems to be this way with our shared stuff. I'm a 3d artist and we have a paid dropbox I have access to.

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Hey Mkojiro, if you hover over that space I circled in yellow, you should see an option to drag out the column size; can you try and let me know if it helps?

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Hey , if you hover over that space I circled in yellow, you should see an option to drag out the column size; can you try and let me know if it helps?

Thanks again. Tried it on Firefox (top) and Chrome. Neither has any 'bar' to move. They are oddly different. Chrome gives much bigger space for some reason though, but still no ability to adjust.

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Thanks again. Tried it on Firefox (top) and Chrome. Neither has any 'bar' to move. They are oddly different. Chrome gives much bigger space for some reason though, but still no ability to adjust.

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Just to confirm, you're hovering over those options with your mouse, right?

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Just to confirm, you're hovering over those options with your mouse, right?

Yes, I've tried painfully slowly trying to find anything that I can interact with. Nothing on either browser.

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Yes, I've tried painfully slowly trying to find anything that I can interact with. Nothing on either browser.

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File name is cut off on the Dropbox site

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