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Forum Discussion
Linux - Unable to change Dropbox directory
I'm using Fedora Workstation 25 with GNOME.
Trying to change the Dropbox directory results in the utterly useless message "Unexpected errors occurred. Your Dropbox is ok!".
Steps to recre...
I was having this same issue. I found a fix in creating a Dropbox folder in my home directory prior to connecting my account. This caused the installer to throw an error about a Dropbox folder already existing that prompted me to either delete the Dropbox folder or select a different location. Eureka! (for me at least...)
Guys solved, and the solution was the easiest and logic.
I expose my situation:
sda1 300GB --> /
sda5 8TB --> /home
As I explained, I wanted to install Dropbox below /home directory, but playing as "root" user, by default, it forced the installation on /root
So I just installed the daemon using the user who owns the home directory I want and it works properly, just remember to add the "user" to the root group.
If you need more details, don't hesitate to ask.
wrote:I was having this same issue. I found a fix in creating a Dropbox folder in my home directory prior to connecting my account. This caused the installer to throw an error about a Dropbox folder already existing that prompted me to either delete the Dropbox folder or select a different location. Eureka! (for me at least...)
This didn't work for me, but I did find a similar solution! I created a "work" dropbox account and set up a fresh installation of dropbox with that account, which places the "work" Dropbox folder in the defaut ~/Dropbox. I then deleted everything in ~/.dropbox* (with rm -rf ~/.dropbox* ), reinstalled dropbox and set it up using my personal account. Now since the folder in ~/Dropbox already contains the dropbox for the work account, I got the prompt that allowed me to either delete the Dropbox folder or select a different location for my personal account. Somehow this worked when simply moving the folder within dropbox wouldn't... I hope this helps somebody! (using Fedora 27 btw)
I'd already attempted this, both as a user & root
tried chmod 1777, to remove any risk of permissions restrictions.
Created new Group "dropbox" added root, sudo and users to group. linked
Created firewall rules,
Disabled the firewall.. +cold booted
Removed user install and reInstalled Dropbox as "Root" and even as root I cannot move Dbox folder to HDD
sadly nothing has worked : erm... YET...
pix365 wrote:
I'd already attempted this, both as a user & root
tried chmod 1777, to remove any risk of permissions restrictions.
Created new Group "dropbox" added root, sudo and users to group. linked
Created firewall rules,
Disabled the firewall.. +cold booted
chmod 1777 on what? 1777 on a directory means that any user can write to it but they can only delete things in it which they own. If you want to eliminate permissions as a problem it's not the most useful thing to set.
You may as well grab a couple fists full of straws as mess with the firewall and "Created firewall rules" doesn't convey anything of value about what you actually did.l
But whatever, it's clearly a bug in the Dropbox client.
Sadly the ticket I had open about this issue was closed by Drobox support without informing me or fixing the issue. I only found it it had been closed because I received a " tell us how we did" email, thought that was odd and then checked the status for the ticket. (The " tell us how we did" email didn't say that it was being sent as a result of ticket being closed, or mention a ticket number or anything useful like that.)
I was having this same issue. I found a fix in creating a Dropbox folder in my home directory prior to connecting my account. This caused the installer to throw an error about a Dropbox folder already existing that prompted me to either delete the Dropbox folder or select a different location. Eureka! (for me at least...)
That's the same workaround we had to implement at my job, where I help support many Linux users on a network file system. So far it's worked for everyone who has tried it.
- I ran into the same issue as everyone but I was able to find a fix. I had a folder shared to me in Dropbox that I was only given read access to. Once I used selective sync to uncheck this folder I was able to move to an external USB then just went back in and checked that one folder again. You can see in the selective sync window a different icon on the folder if you don't have the proper permissions to it.
wrote:I was having this same issue. I found a fix in creating a Dropbox folder in my home directory prior to connecting my account. This caused the installer to throw an error about a Dropbox folder already existing that prompted me to either delete the Dropbox folder or select a different location. Eureka! (for me at least...)
This didn't work for me, but I did find a similar solution! I created a "work" dropbox account and set up a fresh installation of dropbox with that account, which places the "work" Dropbox folder in the defaut ~/Dropbox. I then deleted everything in ~/.dropbox* (with rm -rf ~/.dropbox* ), reinstalled dropbox and set it up using my personal account. Now since the folder in ~/Dropbox already contains the dropbox for the work account, I got the prompt that allowed me to either delete the Dropbox folder or select a different location for my personal account. Somehow this worked when simply moving the folder within dropbox wouldn't... I hope this helps somebody! (using Fedora 27 btw)
Wow, thanks a lot for this, turtlejuice! For years I've been trying to make it work!
Just to add a line between the steps:
"uninstall the fake/bogus/dummy 'work' account Dropbox client"
and
"install the Dropbox client again linking to your original account that you wanted to move folder",
Use this command to uninstall the Dropbox client linked to your bogus account:sudo apt-get remove dropbox; rm -rvf ~/.dropbox ~/.dropbox-dist
(use this also at the beginning of the process to uninstall your current Dropbox client linked to original account)
btw, I am on Fedora 25.my attempt at isolating the issue has clearly upset you. Sorry.
Yes - one could say my attemps are clutching at straws, But any diag - even a faiure is better than doing nothing. The Dropbox folder is created yet fails to use it.. so i'm thinking why? what could prevent it. and without the ability to read the log files = my straws
it could have been the firewall rules. but i wasn't.
It could have been file (user and or group)permissons, but i isn't.
What directory do your think i'm attempting the chmod on? It's the new Dropbox folder on the other HDD. (why change anything else)
I am not recommending folks do this chmod to their files sytem, as your 100% right it is a dangerous chmod, it was a simple diagnostic step that failed to make any difference.
Well, I seem to have a similar setup to "mike", and the same problem. I have just submitted a new support ticket (I think).
- Mark
Super User II
mike _. wrote:Sadly the ticket I had open about this issue was closed by Drobox support without informing me or fixing the issue. I only found it it had been closed because I received a " tell us how we did" email, thought that was odd and then checked the status for the ticket. (The " tell us how we did" email didn't say that it was being sent as a result of ticket being closed, or mention a ticket number or anything useful like that.)Hi mike _., thats not helpful at all..... sorry.
I dont work for Dropbox, but, if you can get me a ticket number I'll see if I can escalate it for you.
The previous ticket number (issued by "mike") is 6168712. He wrote that earlier in the thread.
My ticket number is 6702220.
I finally tracked down the access issues. Even though I had chosen "NOT" to install fedora 26 in LVM mode it did just that. Soon as realised my HDD was not part of the LV enviroment - Partioned a spare 2TB USB HDD into 2x1TB partions added 1xITB into the LV, Home then had +1TB of free space. .. ( Informed dropbox support of my testing and final solution, their reply was not a thank you, but a warning not to use a USB drive.... humm ) FYI, using a partition on an internal sata drive without any issues.
