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Forum Discussion
Links won’t open in the Dropbox app
When I receive a Dropbox link through another app, e.g. Messenger, the “Get the App” or “Open in App” button appears, but if I tap it the App Store opens instead. There’s currently no way for me to op...
@kemaneo if you hold the link in txt or messenger you should get an option to open in safari and go from there.
If you click link briefly it will ask to open App Store.
Not very intuative and I don’t like going anywhere near the web browsers myself but that’s the way it goes.
If you click link briefly it will ask to open App Store.
Not very intuative and I don’t like going anywhere near the web browsers myself but that’s the way it goes.
- Hannah
Dropbox Staff
Hey Stookieandlil!
When you simply tap on a link, it should open with your device's default browser and give you two options:
1) To "get the app"
2) "Or continue to website"
Is this not what you see on your end? Can you send me a screenshot of what you see? Just make sure to hide any personal info.
- Thanks for the reply.
If you continue to website the link is lost.
If you open in app it goes to App Store and wants you to “open” from App Store and link is lost.
You have to “copy” link and paste it into a web browser to get access you can’t go directly to the app.
That’s not very intuitive and I don’t like going through poor security web browsers. I also don’t like opening links like this in safari or chrome. They track everything and it’s not secure regardless.
Why doesn’t the link simply open into the app installed on iOS. I think that would be far better and avoid the spying and poor security of a web browser.
For that reason I won’t upgrade dropbox and will now seek out a more secure alternative. Thanks.
