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Forum Discussion

Korrin's avatar
Korrin
New member | Level 1
20 days ago

Linked accounts when using the desktop app. Is it possible?

I am a consultant working with multiple businesses. I recently added a new customer, and they added me to their Dropbox. When I set it up, Dropbox linked my previous account onto my new account, mean...
Account Access
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
20 days ago

Hey Korrin - sorry to hear you're having issues with this.

Just to make sure I got this right, you installed the Dropbox desktop app on a new computer and linked both of your accounts so that you can access them through the app and not seeing the files you'd expect?

If you log into the accounts via the website, do things look normal? 

Screenshots of what's troubling you would also help! 

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