You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
palebluedot1
2 years agoNew member | Level 2
Issues with Dropbox File Provider on the Mac
I am writing this both on behalf of myself (personal pro account), but also a company I am director (business account). But moreover, as member of a large ongoing discussion with a number of other p...
- 4 months ago
Hi Everybody,
I can confirm that logic pro files are blocked from being used while File Provider is in sync provide. You can read more in this Help Center article about expected changes and incompatibilities with File Provider.
Our team is aware of incompatibility between File Provider and certain filetypes' ability to sync. If this changes in future updates to File Provider, we will be sure to let you know.
Thanks,
Ben
grahamarcher
Explorer | Level 3
We were able to sync Logic Pro X session files (.logicx) absolutely fine before the Dropbox File Provider Update and since the update it's not possible to do so within a Dropbox Team. Please can Dropbox fix this so we are able to sync Logic files again, we need this urgently and are having to use other Cloud Providers because of the issue.
Hannah
11 months agoDropbox Staff
Thanks for reaching out to our Community, grahamarcher.
We really appreciate your feedback on this and I've made sure to pass your comments along to our team.
If you need anything else, please let us know.
- grahamarcher11 months agoExplorer | Level 3
Please can advise as to whether this is going to be fixed in the near term? We will be forced to move provider if this is the way it's going to stay.
Thanks,
Graham
- Megan11 months agoDropbox Staff
Hey grahamarcher, at the moment we don't have an ETA or know if this is going to change in the near future.
But we'll make sure to update the thread if and when this happens.
If you need anything else, give us a shout!
- GregorBeyerle10 months agoHelpful | Level 6
This is absolutely outrageous!! You need to roll back these changes.
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