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rlesperance's avatar
rlesperance
Helpful | Level 6
2 years ago

Is the Library>CloudStorage folder, still an obligation or is that not relevant any more?

A few months ago, I was forced to nest my Dropbox folder in the Library>CloudStorage folder.  It seem to be a new Apple procedure with Ventura.

 

Yesterday, when adding again my desktop to Dropbox and still on Ventura, Dropbox asked me to put it's folder wherever I wanted just like before.  

 

Is this the new way of doing things ?  Which is which ?  Is the Library>CloudStorage folder procedure not required anymore ?

 

I would also appreciate to understand the advantages/necessity of migrating to the File Provider  API ?  I read some articles on DropBox help and I am confused.  Do I need to keep both or is only the new one that I nested where I want required ?

  • Hannah's avatar
    Hannah
    2 years ago

    Sorry to jump in here, rlesperance!

     

    It sounds like you were able to choose the location of the Dropbox folder after you disconnected the computer from your Dropbox account and then reconnected it.

     

    This is shown in the article that Megan linked above, about the new experience for macOS on File Provider.

     

    To address your other questions, while we recommend updating to the latest version of Dropbox for macOS on File Provider, the update isn’t required for you to continue using Dropbox. 

     

    If you’d like to keep your Dropbox folder on a different drive, you can stay on the version of the Dropbox desktop app you’re currently on. 

     

    Make sure to check out this article for more info.

14 Replies

  • Hey rlesperance, thanks for posting on our Community!

     

    Can you please let us know your device's exact OS version and the version and status of the Dropbox desktop app installed there?

     

    Also, where's your Dropbox folder located at the moment as per the sync tab in the app's preferences?

     

    When it comes to your last concern, I'd suggest that you start from this Help Center article that outlines the expected changes.

     

    In any case, please keep me posted on your findings and we'll take it from there. 

    • rlesperance's avatar
      rlesperance
      Helpful | Level 6

      I am using OS Ventura 13,5,1 on an iMac (2019).  As for the status, it is installed and working but ... there is a but.

       

      Like I said, when adding back the iMac to the Dropbox allowed devices, Dropbox did not use the previous Dropbox data that, in the recent past, has been forced to be nested in Library>CloudStorage folder.  It asked me to specify where I want the Dropbox folder.

       

      So my question is is the Library>CloudStorage folder, still an obligation or is that not relevant anymore ?

       

       

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A few months ago, I was forced to nest my Dropbox folder in the Library>CloudStorage folder.  It seem to be a new Apple procedure with Ventura.

\n

 

\n

Yesterday, when adding again my desktop to Dropbox and still on Ventura, Dropbox asked me to put it's folder wherever I wanted just like before.  

\n

 

\n

Is this the new way of doing things ?  Which is which ?  Is the Library>CloudStorage folder procedure not required anymore ?

\n

 

\n

I would also appreciate to understand the advantages/necessity of migrating to the File Provider  API ?  I read some articles on DropBox help and I am confused.  Do I need to keep both or is only the new one that I nested where I want required ?

","body@stringLength":"866","rawBody":"

A few months ago, I was forced to nest my Dropbox folder in the Library>CloudStorage folder.  It seem to be a new Apple procedure with Ventura.

\n

 

\n

Yesterday, when adding again my desktop to Dropbox and still on Ventura, Dropbox asked me to put it's folder wherever I wanted just like before.  

\n

 

\n

Is this the new way of doing things ?  Which is which ?  Is the Library>CloudStorage folder procedure not required anymore ?

\n

 

\n

I would also appreciate to understand the advantages/necessity of migrating to the File Provider  API ?  I read some articles on DropBox help and I am confused.  Do I need to keep both or is only the new one that I nested where I want required ?

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Is the Library>CloudStorage folder, still an obligation or is that not relevant any more?","moderationData":{"__ref":"ModerationData:moderation_data:711892"},"body":"

Hey rlesperance, thanks for posting on our Community!

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Can you please let us know your device's exact OS version and the version and status of the Dropbox desktop app installed there?

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Also, where's your Dropbox folder located at the moment as per the sync tab in the app's preferences?

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When it comes to your last concern, I'd suggest that you start from this Help Center article that outlines the expected changes.

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\n

In any case, please keep me posted on your findings and we'll take it from there. 

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I am using OS Ventura 13,5,1 on an iMac (2019).  As for the status, it is installed and working but ... there is a but.

\n

 

\n

Like I said, when adding back the iMac to the Dropbox allowed devices, Dropbox did not use the previous Dropbox data that, in the recent past, has been forced to be nested in Library>CloudStorage folder.  It asked me to specify where I want the Dropbox folder.

\n

 

\n

So my question is is the Library>CloudStorage folder, still an obligation or is that not relevant anymore ?

\n

 

\n

 

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Hi rlesperance, we're still rolling users to the new experience for macOS for File Provider

 

However, I'd like to ask if you installed Dropbox on a new device, or if you signed out and then back in to the already existing installation.

 

Could you walk me through the exact steps you followed? 

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Sorry to jump in here, rlesperance!

\n

 

\n

It sounds like you were able to choose the location of the Dropbox folder after you disconnected the computer from your Dropbox account and then reconnected it.

\n

 

\n

This is shown in the article that Megan linked above, about the new experience for macOS on File Provider.

\n

 

\n

To address your other questions, while we recommend updating to the latest version of Dropbox for macOS on File Provider, the update isn’t required for you to continue using Dropbox. 

\n

 

\n

If you’d like to keep your Dropbox folder on a different drive, you can stay on the version of the Dropbox desktop app you’re currently on. 

\n

 

\n

Make sure to check out this article for more info.

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