You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
iPhone app not opening any file type
The Dropbox app on my iPhone X iOS 12.1.2 wont open any file type. All files sync fine from desktop and show up on the mobile app with a thumbnail image preview, but when tapped to open the loading gr...
- Upgrading to iOS 12.1.3 seems to fix the issue!
I have the Dropbox app on my iPhone 10, and most of the time I cannot open Dropbox files (of all types) through the app - I just get the spinning wheel forever.
I have been able to open some files here and there - and there is no pattern if I am on WiFi or offline. 90% of the time, the files don’t open either way ... but I do have one here and there that will open.
Both my IOS and the Dropbox app are up to date (no updates available). I have deleted and re-installed the Dropbox app twice.
Can anyone provide a solution to this?
I have been able to open some files here and there - and there is no pattern if I am on WiFi or offline. 90% of the time, the files don’t open either way ... but I do have one here and there that will open.
Both my IOS and the Dropbox app are up to date (no updates available). I have deleted and re-installed the Dropbox app twice.
Can anyone provide a solution to this?
- Same problem here
- My file loading issue was resolved by updating iPhone and iPad to iOS 12.1.3. Didn’t know there was a new iOS update. Hope that works for others.
Thanks all for this thread! I had been checking for an update and none were available ... but I just looked again today and I see 12.1.3 is there. I will give this a shot. Hopefully it resolves the issue on my end as well.
