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Forum Discussion

anonymous's avatar
anonymous
6 years ago

iPhone app not opening any file type

The Dropbox app on my iPhone X iOS 12.1.2 wont open any file type. All files sync fine from desktop and show up on the mobile app with a thumbnail image preview, but when tapped to open the loading gr...
Desktop
Mobile
Setting up the apps
  • benjavalero's avatar
    benjavalero
    6 years ago
    Upgrading to iOS 12.1.3 seems to fix the issue!
Iandtalbot's avatar
Iandtalbot
New member | Level 2
6 years ago
I have the same problem also.
    • anonymous's avatar
      anonymous
      6 years ago
      The issue seems to be resolved after a week or so. Not sure why, don’t think anything had been updated.
      • Iandtalbot's avatar
        Iandtalbot
        New member | Level 2
        6 years ago

        I've still got the issue - spinning wheel when opening a file.

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