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Forum Discussion
iPad app won't let me log in - please help!
The dropbox app won't let me login on the iPad app, it keeps giving me the message "login failed" even though the credentials are 100% accurate.
Also, for every four or five tries I do, it take...
Mark
Super User II
Super User III have seen before that if you have non-standard ASCII characters, or a very complicated password it can cause issues.
It maybe worth, just until the devices are linked (as you only need do it once) changing your password at www.dropbox.com/account to something easier and then once linked change it back.
- Same issue except I have an iPhone 7 with the latest update.
I am having the same issue. I have used dropbox many many times on my ipad but am now having lots of issues logging in.
- MarkHave you done whats been suggested and tried a reset?
www.dropbox.com/forgot
I got rid of all capitals and numbers from my password and changed it via the ipad and that worked!
Love the added security of only allowing all-lowercase passwords.
