You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
iOS 11 Files App iPad - waiting to download
Using the Files App on iOS 11 - on my 11.2 iPhone 7 Plus everything works perfectly. From the Files App I see thumbnail representation of Dropbox files, I tap the file (e.g. a PDF) and it downloads a...
Hey again! Just wanted to close the loop here and let y’all know that this has since been fixed as of 82.2, which has been available for a couple weeks. We do have a few additional fixes in the works, and those will likely roll out in the few releases as well.
Thanks everyone for your patience!
CC_JF
CC_JF
Dropbox Staff
Dropbox StaffHey folks! iOS Engineer on the Files.app here.
We've unfortunately also noticed this on iOS 11.2. We're currently working on a fix, but in the meantime you should be able to get things back to normal by rebooting the device once by the standard method of just holding the power button, swiping to power off and turning the device back on (or, for iPhone X users to hold the volume up button and the right side button until the options show up!)
This should be fixed in a future release. In the meantime, we've noticed a lot of Files-related issues to be fixed in 11.2, so you should have a smoother experience overall after this first initial hiccup. Apologies for the inconvenience!
CC_JFDropbox Staff
Dropbox StaffHey folks! I wanted to give a progress update on this here.
First and foremost thank you all for your patience while we continue to debug the issue. We have identified a fix and it should be out to everyone very soon.
For those who are experiencing this issue in the meantime, the only workaround is to restart the device. We find that this bug most commonly occurs when upgrading iOS to 11.2.x from 11.1 or 11.0, or in very rare situations when upgrading from release to release.
Once again, I personally apologize for the time it's taken to resolve this as it's been pretty tough to pin down and reproduce. I'll make sure to bump this thread again when it's on the store!
- CC_JF
Hey again! Just wanted to close the loop here and let y’all know that this has since been fixed as of 82.2, which has been available for a couple weeks. We do have a few additional fixes in the works, and those will likely roll out in the few releases as well.
Thanks everyone for your patience!
CC_JF
- The issues have been reported on the Connected Podcast as well:
https://overcast.fm/+FXx6LVqac/1:24:51
Really hope a fix is coming soon, this has been very frustrating.
Thank you for your hard work and patience as well :) - Thank you!
Next, please, try to add iOS Files Tag feature...
