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Forum Discussion
Insane Slow Download Speeds
I have been dealing with insane slow download speeds for folders and files for the past few days. I have run internet speed tests which came back great. Dropbox app is up to date. The bandwidth is se...
Megan
Dropbox Staff
Dropbox StaffHi kc1332, I hope you're doing well!
You mentioned that you've contacted our support team.
Could you send me the ticket number reference from your communication with them?
Thanks!
You mentioned that you've contacted our support team.
Could you send me the ticket number reference from your communication with them?
Thanks!
@Lori Ticket #14984135
- MeganThank you for the ticket number, kc1332!
I've passed my comments to the agent supporting you, and they should be with you on this!
If you need anything else, we're one post away!I am not a customer of Dropbox but I have been having the same issues. Download speeds are in the kb not mb range.
Even downloading the desktop client is slow.
Other sites/services don't seem to have any issues and a speed test comes back fine.
