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Forum Discussion

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi tshayes-8580, thanks for bringing this to our attention.

 

Could you try reinstalling the Dropbox desktop application using this link and let me know if you get the same message again?

 

This will help me to assist further!

tshayes-8580's avatar
tshayes-8580
New member | Level 2
9 months ago

still getting this Avast warning and still will not open using the icon in the start menu or the taskbar

  • tshayes-8580's avatar
    tshayes-8580
    New member | Level 2
    9 months ago

    FYI, this only happens when opening Dropbox, all the other online apps appear to be opening just fine.

    • tshayes-8580's avatar
      tshayes-8580
      New member | Level 2
      9 months ago

      Guess another note might be helpful,  Both the iPad and iPhone ios apps for dropbox mobile apps appear to be fine.

      • tshayes-8580's avatar
        tshayes-8580
        New member | Level 2
        9 months ago

        It's also happening when logging into dropbox vie the web using the firefox browser

         

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