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Forum Discussion
jselgrad
9 months agoHelpful | Level 5
I keep getting an Error 500 on the website
Error 500- Any ideas, if this site wide or just on my end for someone reason, tried restarting my computer, tried sending from app, and nothing is working,
- kmorri56New member | Level 2
I'm getting the same error. Might be the same disruption from last night
- maher1982Super User
Hi,
I think the 500 error you're experiencing is a server-side issue, which might resolve itself after a short while. Maybe it has already been resolved now
However, as a first step, could you please clear your browser's cache and try accessing the site with a different browser to see if the issue persists?- sromeo1New member | Level 2
I'm experiencing the same issue and it is still persisting even after clearing the browser's cache and accessing the site via a different browser. It seems the most recent issue logged on the Systems page hasn't been resolved for all users yet.
- JayDropbox Staff
Hi everyone, if you're still experiencing issues logging in, I'd recommend contacting the support team directly for them to investigate this matter in more detail.
- jselgradHelpful | Level 5I have done both, and still no luck
- maher1982Super User
Can you take a screenshot? Perhaps it will assist others in helping us.
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