You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
JonatanLeopardi
6 years agoExplorer | Level 4
I get an error that the program can't start because api-ms-win-core-timezone-l1-1-0.ddl is missing?
I've tried reinstalling the program (several times) but it didn't work. I use the desktop app in my pc and the app in the other devices. I have this issue in my pc (running W7).
Any help?
- 6 years ago
Apply the following update to your system and try again.
Lusil
6 years agoDropbox Staff
If that doesn’t do the trick, could you please send me a screenshot of the error that you’re seeing (without any personal info)?
Thanks in advance!
- JonatanLeopardi6 years agoExplorer | Level 4
Thank you @Lusil!
I tried to do what you said (Advanced reinstall) but I can't even uninstall Dropbox. In a txt I copied the crash report (https://www.dropbox.com/s/10taaqk57vrdngg/Uninstall%20error.txt?dl=0).
And I also send you a screenshot of the error.
https://www.dropbox.com/s/vhpk4e379u64n84/Error.jpg?dl=0
Thank you in advanced!
Jonatan
- Rich6 years agoSuper User II
Apply the following update to your system and try again.
- constanza_6 years agoNew member | Level 2
Many thanks, @Rich. I was having this exact same issue since yesterday, and the update solved my problem!
:)
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