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Forum Discussion

Richard P.44's avatar
Richard P.44
Helpful | Level 7
7 years ago

I get an error message that Windows System Restore failed?

Hi When I run Windows System Restore it fails with this error message System Restore failed to replace the file (D:\Users\*******\Dropbox\.dropbox.cache\qebcobkqbgbzfynfuwbof\placeholder.bat) wit...
Desktop
Setting up the apps
Windows
  • radical_exponent's avatar
    radical_exponent
    2 years ago

    Hi everyone,

     

    We're testing out some changes in v182 (currently in beta) that should hopefully help with this. Let us know if you continue to run into problems.

     

    Thanks

kydimos's avatar
kydimos
Helpful | Level 6

The placeholder.bat in the Dropbox cache file destroys Windows System Restore :( Does anyone know how to restore Windows when Dropbox has been installed? You can exclude specific directories in restoration points in the future but before you realize this Dropbox has destroyed your system restore and you are unable to roll back. How do you exclude the Dropbox cache placeholder.bat from old restoration points? 
     

nj-a's avatar
nj-a
Explorer | Level 4
5 years ago

As I understand from my own investigation and previous comments here it seems that it's unfortunately impossible. This is what makes this issue so serious becauce once you discover what the issue is you are already screwed and can do nothing about it.

I have a support case open with Dropbox that was submitted to their specialist team one week ago. No update yet but I keep my fingers crossed they hopefully will take this seriously soon.

I'd recommend all of you reading this to open a support case with Dropbox as well to make sure they become aware how serious this issue is.

  • kydimos's avatar
    kydimos
    Helpful | Level 6
    5 years ago

    LOL! Dropbox is litterally a Windows killer app!

    Made a full reinstallation of Windows and lost a ton of stuff calenders, appointment etc. just to have Dropbox kill my system again before realizing this issue.

    Thanks, Deadbox :(   

    • Mrtatemyballs's avatar
      Mrtatemyballs
      Helpful | Level 6
      5 years ago
      Agreed. I can't believe this is still a thing. It has been about a year since u discovered it and even then it was a few years old. Dropbox should be ashamed.
      • jives's avatar
        jives
        New member | Level 2
        5 years ago

        I'm also experiencing this same issue when trying to run a system restore, which is highly annoying to be honest.

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