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I can't uninstall the Dropbox application; says extensions are in use
Keeps saying that the extensions are in use and won't delete
- Thanks for the update!
Now, please open the 'Activity Monitor'. It should be under Applications > Utilities.
Then, check to see if there are any items that refer to Dropbox, or if you recognize any programs that you may have linked to Dropbox and follow these steps:- Click on the line that references the process to select it
- Click on the 'X' at the top left corner of the screen.
Just make sure not to click on the 'X' that closes the window.
After this, try to uninstall the Dropbox app again.
Hannah
Dropbox Staff
Dropbox StaffHey Dunca, thanks for reaching out and sorry to see you're having trouble with this.
Are you using a Windows or a Mac computer?
Let me know and we'll go from there!
Are you using a Windows or a Mac computer?
Let me know and we'll go from there!
iMac Hannah
- HannahThanks for the update!
Now, please open the 'Activity Monitor'. It should be under Applications > Utilities.
Then, check to see if there are any items that refer to Dropbox, or if you recognize any programs that you may have linked to Dropbox and follow these steps:- Click on the line that references the process to select it
- Click on the 'X' at the top left corner of the screen.
Just make sure not to click on the 'X' that closes the window.
After this, try to uninstall the Dropbox app again.
