You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
serdar78
2 months agoNew member | Level 1
I can't switch to my other account when using the app, it redirects me to the same one.
hello dropbow windows version is installed on my computer.I have two dropbox accounts.I logged in with one of them when it was installed.But I can't log in to my other account.Because there is no opt...
serdar78
2 months agoNew member | Level 1
hello yes it's fixed thank you.i have one more question.the file i put in the dropbox folder.it doesn't do any upload.it's as if it's used to create a link to share my file with people via dropbox! so where is the file hosted? for example when i format my computer will i be able to access these files? will the file stay on your server?
- Hannah2 months agoDropbox Staff
Hey serdar78, do you mean that the files you're adding in your Dropbox folder do not sync to your account online?
If so, can you check and let us know the app's sync status and version?
You can see that by hovering over your Dropbox icon.
Once synced, your files are stored on our servers.
The computer, however, syncs with the servers, so if you add/delete/edit files in your local Dropbox folder, they're also updated on the servers.
If you ever want to format your computer, you'll need to sign out of the Dropbox app, to disconnect the Dropbox folder from our servers, to make sure your files are not deleted from there as well.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!