You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
dma_k
3 months agoHelpful | Level 5
I can't select my existing Dropbox folder upon signing into the v209.3.3519 Dropbox app.
Dear all,
During installation I would like Dropbox to re-use the copy of dropbox folder which I have locally, but when I try to point dropbox installator to that location (D:\Dropbox in my case), i...
dma_k
Helpful | Level 5
Horrible 😱 First of all I cannot not do it easily, as some files from Dropbox folder are used/locked (hence cannot rename folder to _OLD).
Second, I would need to wait until Dropbox synchronizes tons of gigabytes of data just to overwrite them with another tons of gigabytes. No way 😪 as I need to free disk space for that.
Nancy
3 months agoDropbox Staff
dma_k, can you just select your D drive as the destination path in your Advanced settings instead of D:\Dropbox? Do you still get the same error after that?
- dma_k3 months agoHelpful | Level 5
If you remember, installator only allows you to choose the "parent" folder, which is D:\ in my case, and it adds Dropbox to it automatically. So you cannot customize the name of Dropbox folder – it is a fixed name.
- Megan3 months agoDropbox Staff
Hey dma_k, when you click the Dropbox folder location, you can choose the parent folder of the already established Dropbox folder. For example, if you have your Dropbox folder in the path "D:\OtherDrive\Folder\Team Name Dropbox", you'll want to select the folder "D:\OtherDrive\Folder".
Did you you choose D:\Dropbox or simply your 😧 path?
- dma_k3 months agoHelpful | Level 5
I have selected "D:\", and installer appended "Dropbox" automatically. I cannot change it.
There is "D:\Dropbox\.dropbox.cache\", "D:\Dropbox\.dropbox" (and other special files) inside that folder, created by Dropbox earlier. To make a story complete: I have uninstalled Dropbox and installed it again and now stalled because merge function does not work, but I remember it working before (this is not the first time I do that).
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!