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Forum Discussion
Mogens Ø.
9 years agoNew member | Level 1
I can't open Word/Excel files on iPad/iPhone
Hi.
I've searched the forum/web and can't seem to find any answer to this problem.
Until a couple of weeks ago I could edit in all Office-files in Dropbox via both iPad and iPhone.
Then ear...
- 9 years ago
Contact support
https://www.dropbox.com/support
Replies may take a few days but you can track at http://dropbox.zendesk.com
I'm wondering if maybe the apps need uninstalling and reinstalling to 'pull down' that you're no longer a Team user.
Mark
9 years agoSuper User II
What other files? As soon as you set up a Team account you stop being able to edit ANY office files from your Dropbox account as you need an Office 365 licence. It isnt just inside that one folder. Its done at account level.
Only thing changed is that i created the teamfolder as admin.
Yes.... and as I said - as soon as you did that you now need to have an Office 365 licence to continue to use Office products on the iPad/website.
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