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Forum Discussion
Mogens Ø.
9 years agoNew member | Level 1
I can't open Word/Excel files on iPad/iPhone
Hi.
I've searched the forum/web and can't seem to find any answer to this problem.
Until a couple of weeks ago I could edit in all Office-files in Dropbox via both iPad and iPhone.
Then ear...
- 9 years ago
Contact support
https://www.dropbox.com/support
Replies may take a few days but you can track at http://dropbox.zendesk.com
I'm wondering if maybe the apps need uninstalling and reinstalling to 'pull down' that you're no longer a Team user.
Mark
9 years agoSuper User II
Have you joined a Dropbox Team?
If so its a requirement, from Microsoft, that Teams/Business accounts hold a valid Office 365 account to edit files.
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