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Forum Discussion

jakercd530's avatar
jakercd530
New member | Level 2
11 months ago

I can't move my dropbox folder to external hard drive

Hi, I just bought a new computer and the hard drive is smaller than my dropbox and like to have my dropbox on my computer since it is faster to open and save files to it. I went back to best buy and ...
Desktop
Error Messages
Folders
Setting up the apps
Windows
  • Jay's avatar
    Jay
    11 months ago

    Hi jakercd530, thanks for bringing this to our attention.

     

    Are you certain that the external drive is formatted in NTFS format for the Dropbox desktop application to accept it as a location?

     

    This will help me to assist further!

jakercd530's avatar
jakercd530
New member | Level 2
11 months ago

I figured out how to format the hard drive and then it worked perfectly. 

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