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JoshyJosh's avatar
JoshyJosh
Explorer | Level 4
11 days ago

I can't log into the desktop app due to "your code may have expired" error.

I have received a new work laptop with Win 11 installed. After installing DropBox on it, I tried to log in, so far quite a few times, but every time, I get a red message that says sorry your code may...
Account Access
Desktop
Error Messages
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
11 days ago

Hi JoshyJosh, I’m sorry to hear about that. 

 

If I understand correctly, you’re referring to this one-time code, correct? 

 

If you haven’t tried this already, please reinstall your Dropbox app and let me know if the issue persists. 

 

I’ll be waiting for more updates.

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