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Forum Discussion
I can't enable permissions on my S23 Samsung Galaxy for camera uploads
Dropbox keeps asking my to enable permissions for storage in my mobile Samsung S23 Galaxy but there is no place to enable it. I want to synchronize all my photos and videos in the cloud.
- Confirming I cleared cache and reinstalled Dropbox per the above instructions and it is working. It seems the issue is fixed in the latest version of Dropbox.
Nancy
Dropbox Staff
Dropbox StaffHey FiggleWiggle! Did you reinstall the Dropbox app on your phone with these steps and it didn’t make a difference?
If not, can you send me a visual of the notification you keep receiving?
I’d also like one more screenshot of the permissions you’ve enabled so far, to have a closer look.
Let me know when you’re ready.
Confirming I cleared cache and reinstalled Dropbox per the above instructions and it is working. It seems the issue is fixed in the latest version of Dropbox.
