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Forum Discussion
I can't access my computer's backup from the mobile or the desktop app
Hi there,
I have a new computer and I deleted all old backups on my dropbox and create a new one with dropbox backup.
The issue I have now is that I can't see anymore the PC's files in Dropbox Ap...
DMASSON wrote:
Hi Rich,
Thanks!
So, not possible anymore to save file directly from the mobile inside dropbox?
Before, I opened a file on my mobile directly in dropbox and I saved it in a folder of my backup. Then, it synchronized directly on my computer. It was very easy.
Now, if i can only see my backup on the website and not in the folders in Dropbox App, it will be impossible to do this anymore. I am correct?
Thank you
Kind regards
Didier
Hi DMASSON
I dont believe Backup was ever intended to work this way. Backups are totally separate to the syncing features Dropbox has.
You can still sync a file between mobile and desktop but not inside of a backup config. Those are totally independent and not 'editable' as such.
Hi Rich,
Thanks!
So, not possible anymore to save file directly from the mobile inside dropbox?
Before, I opened a file on my mobile directly in dropbox and I saved it in a folder of my backup. Then, it synchronized directly on my computer. It was very easy.
Now, if i can only see my backup on the website and not in the folders in Dropbox App, it will be impossible to do this anymore. I am correct?
Thank you
Kind regards
Didier
Mark
Super User II
Super User II
DMASSON wrote:
Hi Rich,
Thanks!
So, not possible anymore to save file directly from the mobile inside dropbox?
Before, I opened a file on my mobile directly in dropbox and I saved it in a folder of my backup. Then, it synchronized directly on my computer. It was very easy.
Now, if i can only see my backup on the website and not in the folders in Dropbox App, it will be impossible to do this anymore. I am correct?
Thank you
Kind regards
Didier
Hi DMASSON
I dont believe Backup was ever intended to work this way. Backups are totally separate to the syncing features Dropbox has.
You can still sync a file between mobile and desktop but not inside of a backup config. Those are totally independent and not 'editable' as such.
- Thanks. It is quite clear !
All the best
