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Forum Discussion

Frank P E.'s avatar
Frank P E.
Helpful | Level 7
3 months ago

I can't access chat support, how can I fix this?

I can't access   help chat now ---  it seems my cookie settings are at fault --- how do I fix this? 
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Frank P E.'s avatar
Frank P E.
Helpful | Level 7

thanks for that update --- I  already email'ed  support  about this chat issue --- with screen shots that you all like so much 

Christopher4's avatar
Christopher4
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Thanks for flagging this issue! Our Engineering team has resolved the issue and you should be able to use chat support again. Apologies for the inconvenience caused. 

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